FlyZoo Hotel
China's first fully AI-run hotel: robotics, face check-in and voice ordering, live in daily use.
- Robots handle room service & delivery, freeing staff for guests.
- Face-recognition check-in: no queues, no key cards.
Overseas Learning Journey 2026 · Hangzhou, China
Shape the future of catering with AI
Embrace AI. Transform. Grow.
Step into the AI frontier with industry pioneers and uncover practical solutions to transform your catering business, applied across the value chain and translated for caterers.
31 Aug – 4 Sep 20265 Days · 4 Nights
Organised by
In partnership with
A message from our president
“AI is fast becoming one of our industry's defining forces — reshaping how we plan, produce and serve. Following the strong response to our recent AI Fireside Chat, ACAPS is going further: this Hangzhou journey puts us face-to-face with the innovators applying AI in hospitality and F&B today, and I look forward to bringing these insights home to you all.”
Mr. Patrick ChanPresident, ACAPS
Why join this journey
A journey built for caterers, not coders.
No jargon, no theory for its own sake: every visit is translated into what it means for your kitchen, your margins and your guests.
01
Learn from China's AI innovation leaders
Gain first-hand insights from the innovators defining the field, with immersive, on-site office and facility tours where AI runs day to day.
02
See practical applications, made for caterers
Understand how AI is applied across the value chain and translated to F&B.
03
Get insights to drive growth & efficiency
Turn ideas into action with proven frameworks and tools you can use.
04
Build a future-ready mindset & network
Connect with peers and industry leaders to grow together.
The itinerary · Who you'll meet
Meet the innovators shaping the future of catering
Seven site visits across infrastructure, hospitality, logistics, commerce and research: the companies writing the playbook, in the room with you.
FlyZoo Hotel.
FlyZoo Hotel
AI hospitality in action: robotics, voice-AI, smart F&B delivery.
Alibaba Cloud
AI infrastructure & kitchen operating systems.
Cai Niao Tech
AI cold-chain & last-mile food delivery logistics.
Hikvision
Enterprise AIoT: smart-kitchen monitoring, analytics & displays.
ByteDance
Content-driven F&B discovery & influencer-to-order.
Zhejiang University
Food safety, smart kitchens & sustainability research frontier.
Nongfu Spring
Supply-chain traceability & AI nutritional analysis.
7
Site visits across infrastructure, hospitality, logistics, commerce & research.
Plus a reflective close at Longjing Tea Village
Mindful lunch · Tea tasting · Perspective walk
Journey highlights · Day by day
Five days, one transformation
From arrival to a reflective close in the tea hills: here's how the week unfolds.
- 1Day 1Mon 31 Aug
Arrival · FlyZoo Hotel
Arrive Hangzhou · Private Coach Transfer · Settle In & Rest.
- 2Day 2Tue 1 Sep
AI Hospitality & Platform Deep-Dive
FlyZoo Intro & Tour · Alibaba Cloud Deep-Dive · Welcome Dinner.
- 3Day 3Wed 2 Sep
Supply Chain & Merchant Operations
Cai Niao Tech Visit · Hikvision Deep-Dive.
- 4Day 4Thu 3 Sep
Content Commerce & Research Frontier
ByteDance Session · ZJU AI Catering Research Institute.
- 5Day 5Fri 4 Sep
Supply Chain Deep-Dive, Reflective Close & Departure
Nongfu Spring Food BU · Longjing Tea Experience · Integration Workshop · Evening Transfer for the Overnight Flight Home.
Company visits are subject to change based on host availability.
Hangzhou · The setting
Where the future of F&B is already running
The payoff · What you'll take home
Practical wins from every single visit
Each stop is reverse-engineered into moves you can make at home, with the numbers that make the case.
Alibaba Cloud
The cloud platform powering ordering, kitchen, stock and menu data for China's biggest chains.
- Order-to-table 20–35% faster, with far fewer kitchen errors.
- Predictive stocking cuts food waste 15–25%.
Cai Niao Tech
Alibaba's logistics arm: the cold-chain that proves ingredients stayed safe in transit.
- Live temperature tracking catches spoilage before delivery.
- Real-time visibility + proof-of-delivery on every shipment.
Hikvision
One connected system for security, access control, commercial displays, and automated business intelligence.
- Heat-map analytics trims ~15% off meal-assembly bottlenecks.
- Smart poster displays lift beverage and dessert upselling by 10–20%.
ByteDance
The company behind Douyin (TikTok): how millions of diners now decide where to eat.
- A single short video can fill tables for weeks.
- Discover, book & pay, all inside one app.
ZJU Research Institute
A university lab: a 2–3 year preview of food-safety and smart-kitchen AI.
- Vision-AI flags hygiene & contamination risks in real time.
- Plate-level waste tracking for cost & ESG reporting.
Nongfu Spring
A trusted food brand built on digital proof of every ingredient's exact origin.
- Instant proof of ingredient origin for clients & regulators.
- Order-led production cuts overproduction ~18%.
Every single visit
Every visit comes with a “what this means for your business” learning pack, plus a take-home pilot you can run when you're back.
Investment · Per pax
An investment in leading, not following
All prices in SGD, per pax, before GST.
Best valueACAPS Members
$3,150/ pax
Twin-sharing · 2 to go
$3,150 + $2,800 / 2 pax
Non-Members
$3,750/ pax
Twin-sharing · 2 to go
$3,750 + $3,400 / 2 pax
Register Now
Twin-sharing (2 to go): two participants sharing a room.
Price includes
- Full learning journey programme
- 4 nights hotel stay at FlyZoo
- All breakfasts & lunches on programme days
- Welcome dinner at a Michelin-starred restaurant
- Private coach transport for all activities
Price excludes
- Airfare
- Travel insurance
- Personal expenses
- Meals not specified in itinerary (e.g. dinners except welcome dinner)
Complimentary follow-up · Included
Closing Summary, Review & Workshop
Complimentary post-programme follow-up: tools & frameworks to turn insights into action, with peer sharing & implementation support.
Recommended flights · Direct
Flight out31 Aug (Mon)
SIN 17:40 → HGH 22:50
Singapore Airlines SQ838 · 5h 10m
Flight back5 Sep (Sat)
HGH 00:10 → SIN 05:10
Singapore Airlines SQ839 · 5h 0m · overnight
Exclusive · Immersive · Impactful
Don't just adapt to the future. Lead it.
Seats are limited. Register early to secure your place, and bring the future of catering home to Singapore.
31 Aug – 4 Sep 2026 · Hangzhou, China · 5 Days · 4 Nights